Processing of personal data

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1. General provisions
At Diabet12.com, we highly value the protection of your personal information. We collect and process personal data only for legitimate purposes, ensuring confidentiality and security.

2. Data Controller
The administration of Diabet12.com is the data controller and determines the purposes and methods of processing personal data.

3. Types of data we collect
We may process the following categories of personal information:

  • Identification data (first and last name);

  • Contact information (email address, phone number, delivery address);

  • Order history and data related to communication with our customer service;

  • Technical data such as IP address and browser information to ensure website functionality (e.g., via cookies).

4. Purposes and legal basis of data processing
We process your personal data for:

  • Fulfilling orders and contractual obligations;

  • Ensuring delivery of products;

  • Providing customer support and consultations;

  • Retaining data to comply with legal obligations (e.g., accounting);

  • Sending marketing notifications if you have given consent.

5. Data security
We implement technical and organizational measures, including encryption, server protection, and restricted access, to prevent unauthorized access, alteration, or disclosure of personal data.

6. Sharing data with third parties
Your personal data may be shared with:

  • Logistics companies to deliver products;

  • Government authorities where required by law.

7. User rights
You have the right to:

  • Request access to your personal data;

  • Correct or delete your data;

  • Restrict processing or withdraw consent;

  • File a complaint with the supervisory authority if you believe your rights have been violated.

8. Data retention
Personal data is stored only as long as necessary to achieve the purposes of processing, including fulfilling contractual obligations or complying with legal requirements.

9. Use of cookies and similar technologies
We use cookies and similar technologies for website functionality and to improve user experience. You can manage your settings in your browser or via the website interface.

10. Contact
For any questions regarding personal data processing, you can contact us at:
Email: info@diabet12.com